Política de reembolso

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging with the RestoPower label or seal intact. You will also need the receipt or proof of purchase.

To start a return, contact us at info@restopower.com. Once your return request is accepted, we will provide instructions on where and how to send your package back.

Return shipping costs are the responsibility of the customer. Upon request, we can provide a prepaid return shipping label; however, the cost of the label will be deducted from your refund. Items sent back without first requesting and receiving approval for a return will not be accepted.

You can contact us for any return questions at info@restopower.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the situation and make it right.

Exceptions / Non-Returnable Items
Certain items cannot be returned, including parts that have been installed, modified, or used in a hydraulic system. Items that have been disassembled or show evidence of installation are not eligible for return. Please contact us if you have questions about a specific item before purchasing.

Refunds
Once we receive and inspect your return, we will notify you of the outcome. If approved, a refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process the refund. If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@restopower.com.